Germany’s CX Revolution: Why AI Won’t Replace Humans—But Will Redefine Service Excellence
A new Genesys study reveals German consumers are cautiously optimistic about AI in customer service—but demand transparency, efficiency, and human…
CrowdStrike and Schwarz Digits Expand Partnership for Sovereign Cybersecurity in Europe
CrowdStrike and Schwarz Digits are broadening their strategic partnership: the US security vendor’s Falcon platform is set to become available…
Digital Sovereignty: Europe’s Quiet but Determined Course Correction
A new Myra Security study finds that in Germany, France and the Nordic countries, digital independence is turning from political…
Thin Clients as a Strategic Constant: NetPlans Sharpens Its IGEL Profile
As Windows 11 migrations loom and ransomware threats grow, German IT service provider NetPlans is deepening its partnership with endpoint…
IGEL OS and ACP: The Secure European Path to the Modern Workplace
How thin clients with IGEL OS offer a resilient, sovereign alternative to traditional PCs — insights from ACP’s Director Modern…
IGEL OS Guarantees Digital Sovereignty
Bechtle manager Dr. Olaf Schäfer on stable endpoints, OT security, and growth plans: amid ransomware and supply chain risks, Bechtle…
EU Technology Sovereignty Package
The European Commission has published what it describes as one of its most ambitious digital policy initiatives to date: a…
AI with a Brain: How Companies Can Deploy Generative AI Safely and Responsibly
Generative AI is transforming business processes — but between efficiency promises and uncontrolled shadow use, a dangerous gap is widening.…
Gaia-X Shifts Focus to Market Adoption and Data Sovereignty
Gaia-X enters “Season 2.0,” transitioning from technical development to the large-scale implementation of interoperable European data spaces and AI trustworthiness.…