AI-driven cybersecurity provider Arctic Wolf has reached 1,000 customers in the German-speaking market. The company has been expanding its regional presence since 2021, continues to develop its AI platform, and is investing in additional structures to support partner collaboration.
AI-driven cybersecurity provider Arctic Wolf has reached the milestone of 1,000 customers in the German-speaking market. The company has been expanding its presence in Germany, Austria and Switzerland since 2021 and now employs close to 200 people in Germany, according to the company; further team growth is planned for Switzerland and Austria. Arctic Wolf also operates a Security Operations Center in Frankfurt am Main, from which customers in the region are supported.
According to Tim Berndt, Vice President Sales DACH at Arctic Wolf, the company recently gained its 1,000th German-speaking customer. Berndt attributes this to the company’s 14-year history and to close contact with partners and customers. In its channel business, Arctic Wolf works with several large systems integrators in the region and says it continues to seek new partnerships.
At the center of the company’s current strategy is the expansion of the Aurora Superintelligence Platform, which Arctic Wolf describes as the basis of what it calls the largest commercial agentic SOC. According to Maik Höhne, Director Channel Sales DACH & Nordics, artificial intelligence is intended to support human decision-making rather than replace it, with security teams retaining control over processes. This positioning is aimed in particular at the DACH market, where transparency and reliability play an important role, the company says.
As part of the platform’s continued development, Arctic Wolf recently acquired exposure assessment provider Sevco Security. The integration of asset intelligence and exposure assessment is intended to allow customers to continuously identify vulnerabilities in hybrid environments. The platform now comprises more than 250 integrations, according to the company.
To deepen its partner business, Arctic Wolf has also set up a dedicated team for managed service providers, intended to support MSPs in go-to-market activities and ease access to smaller customers. In incident response, the company is expanding its offering with an approach called Incident Response 360, intended to support organizations across the entire incident response lifecycle.
During this year’s “AI Unlocked” roadshow, Arctic Wolf says it engaged with around 300 participants across several cities in the region on practical questions concerning the use of AI in security operations. The company also cites a current Net Promoter Score of 70.10.
According to Arctic Wolf’s latest threat report, organizations remain exposed to numerous cyberattacks, with an increasing trend in data exfiltration, ransomware and attacks via remote access. In Gartner’s “Peer Insights Customers’ Choice 2026” for managed detection and response, Arctic Wolf was rated 4.9 out of 5.0 based on 241 customer reviews, with a 99 percent willingness to recommend. The company cites this rating, along with its reported Net Promoter Score, as indicators of its market position in managed detection and response.
Dr. Jakob Jung is Editor-in-Chief of Security Storage and Channel Germany. He has been working in IT journalism for more than 20 years. His career includes Computer Reseller News, Heise Resale, Informationweek, Techtarget (storage and data center) and ChannelBiz. He also freelances for numerous IT publications, including Computerwoche, Channelpartner, IT-Business, Storage-Insider and ZDnet. His main topics are channel, storage, security, data center, ERP and CRM.
Contact via Mail: jakob.jung@security-storage-und-channel-germany.de